Privacy and Cookie Policy
1. Introduction
Darwen Auctioneers (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy and Cookie Policy explains how we collect, use, and protect your personal data when you visit our website, interact with us, or use our services.
Data Controller: Darwen Auctioneers
Email: enquiries@darwenauctioneers.co.uk
Address: The Bakehouse, The Old Co-Op Bakery, Borough Rd, Darwen, BB32FT
Effective Date: 01/09/2024
2. What Data We Collect
We may collect and process the following types of personal data:
- Identity Data – Name, username, or similar identifiers.
- Contact Data – Email address, phone number, billing address.
- Transaction Data – Details of items bought or sold, payments, and receipts.
- Technical Data – IP address, browser type, device information.
- Usage Data – Information on how you use our website and services.
- Marketing Data – Preferences in receiving marketing from us.
3. How We Collect Your Data
We collect your data through:
- Direct interactions (e.g., registration, bids, enquiries)
- Automated technologies (e.g., cookies, analytics tools)
- Third parties (e.g., payment processors, social media platforms)
4. How We Use Your Data
We use your data to:
- Process bids and complete transactions
- Provide customer support
- Notify you about changes to our services
- Send marketing communications (if you opt in)
- Improve our website and services
Legal bases for processing:
We rely on one or more of the following:
- Performance of a contract
- Legal obligation
- Consent
- Legitimate interests
5. Disclosure of Your Data
We may share your data with:
- Payment processors and banks
- IT and system administration service providers
- Legal or regulatory authorities (where required)
- Third-party platforms used for marketing or auctions
We do not sell or rent your personal data to third parties.
6. International Transfers
We generally store your data within the UK or EEA. If we transfer data outside of this area, we ensure appropriate safeguards are in place in line with data protection laws.
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
8. Your Data Rights
Under data protection laws, you have the right to:
- Access your personal data
- Correct your data if it is inaccurate
- Request erasure of your data
- Object to or restrict processing
- Data portability
- Withdraw consent (where applicable)
To exercise any of these rights, please contact us at enquiries@darwenauctioneers.co.uk
9. Cookies
What Are Cookies?
Cookies are small data files stored on your device when you visit a website. They help us improve site functionality and user experience.
Types of Cookies We Use:
- Essential Cookies – Necessary for website functionality
- Analytical Cookies – Help us understand how visitors use the site
- Functionality Cookies – Remember your preferences
- Marketing Cookies – Used to show relevant ads (only with your consent)
Managing Cookies:
You can control or disable cookies via your browser settings. Note that some features may not function correctly without cookies.
10. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before submitting personal data.
11. Changes to This Policy
We may update this policy occasionally. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have any questions about this policy or your data, please contact us:
Email: enquiries@darwenauctioneers.co. uk
Phone: 01254943270
Address: The Old Co-Op Bakery, Borough Road, Darwen, BB3 2FT